News

3 Stars and Excellent Prospects for Sheffield Homes

3rd of June 2010

Sheffield Homes has become the only organisation in the country to achieve the excellent rating three times.

Strengths identified by the Audit Commission included:
• Customers can access services easily and quickly.
• Leaflets and the website provide high quality information.
• Services are adapted to meet customer needs and to provide additional support for vulnerable people.
• Aids and adaptations are provided quickly.
• More than 33,000 homes have been improved.
• Repairs are carried out promptly.
• Nearly all properties have a valid gas safety certificate.
• Anti -social behaviour is responded to quickly, sensitively and appropriately.
• Estates are clean and tidy.
• Low costs combine with high service quality and customer satisfaction.

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